Get help with Vooz

Safety concern during a conversation

Leave the chat first, then use the available block and report controls. Include only the information needed to review the event; do not publish private details in a public message.

Account or technical issue

Open Vooz settings and use the help or feedback option available in the product. Include your device, browser, the page where the issue happened and the approximate time.

Payment question

Open the wallet or payment history related to the action and use its support route. Keep the receipt or transaction reference, but never send a password or full payment-card number.